Corporate EAP 2.0 is an employee health and medical care service from Guardian AI, in partnership with Health Connect “CURDr.”
Built on an O2O (online-to-offline) model, it brings employee benefits, health management and online medical care into a single entry point —
from everyday wellness to overseas emergencies, covering both employees and their families.
The platform is ISO 27001 certified for information security and complies with GDPR privacy standards.
1. Why Guardian AI Corporate EAP 2.0
One platform, no more stitching systems together
Employee benefits, health data and online medical care in a single entry point, with dedicated interfaces for HR, occupational health staff and employees
Care extends to the family — addressing the real retention risk
Dependants are covered too, aimed squarely at working carers who consider resigning to look after parents or children
Physician bench and clinical capacity
Department-head level doctors from medical centres with 20+ years of experience, spanning family medicine, cardiology, gynaecology, orthopaedics, psychiatry and oncology
Available worldwide
24-hour medical concierge, overseas evacuation and referral, ambulance and air ambulance arrangements, plus cross-border medication delivery
Security and privacy that stand up to scrutiny
ISO 27001 certified and GDPR compliant, with strict separation between HR and medical records, reducing your data-protection exposure
Outcomes you can report
Anonymised, aggregated health performance data that feeds directly into ESG / CSR reporting and ISO 45001 requirements
2. Three Management Platforms
HR, occupational health professionals and employees each get their own interface — data flows through, permissions stay separate.
Employee Benefits Platform (HR / employee welfare committee)
Integrates MAYO HR and welfare committee systems; manages employee rosters and dependant family groups, benefit voucher top-ups and entitlement limits, with usage reports and cost reconciliation
Employee Health Platform (occupational physicians / nurses / safety)
Stores health check data and medical imaging, occupational safety questionnaires and AI-assisted screening, generating reports automatically instead of spreadsheets; covers abnormal workload, ergonomic hazards and maternal health protection
O2O Medical Care Platform (employees / clinicians)
Scheduled consultations plus online urgent care, HIS video and electronic medical record integration, VIP three-way consultations and remote monitoring, with support for IoT home measurement devices and health bands
3. Who Is Covered
Coverage spans the employee and their family, so nobody has to choose between work and caregiving.
Employees
Emergency and chronic disease care for expatriate and frequent-travel staff
Home-based medical care
Disease prevention and wellness programmes for employees with chronic or sub-optimal health
Dependants
Health and medical care for elderly parents and young children
Employees and dependants alike
Counselling and psychiatric care
Reproductive medicine, egg freezing and menopause care
Rehabilitation services
4. From One Call to Tiered Care
The service is a complete path: AI organises health check and measurement trends, routing each case to self-management, a health manager or a physician — with the final judgement always made by a professional.
Before the consultation
Department-head level physicians (20+ years' experience) online
Online booking and urgent care with no waiting
Health manager consultations, 365 days a year
After the consultation
Evacuation and referral support for expatriate staff
Assistance with medical insurance claims
Medication delivered to overseas staff and company sites
Preventive care
Specialist guidance on health improvement
A range of remote home testing options
Wellness programmes: stress management, metabolic risk control, weight loss and sleep medicine
5. Full Scope of Medical Care
24-hour professional medical concierge with global assistance
Booking online physicians, arranging chaperones and hospital admission
Arranging ambulances and air ambulances
Emergency medication delivery
Multi-specialty physician team: family medicine, cardiology, gynaecology, orthopaedics, psychiatry, oncology and more
Pharmacy chain integration for in-store pickup, delivery to company sites and overseas delivery
Consolidated storage of health check records and daily wearable measurement data
6. Data Protection and Privacy (ISO 27001 · GDPR)
Health data belongs to the employee. The platform is ISO 27001 certified and GDPR compliant,
and separates “corporate administration” from “personal medical privacy” by design.
Employee control
Employees decide whether to register at all
Employees choose whether to add dependants to a family group
Employees upload their own health check records and can delete them at any time
Employees authorise clinicians to view their data and can revoke it at any time — revoking takes three taps in the platform, with no application and no fee
HR and employee data separation
Administrators see only consultation times and costs, for expense reconciliation
Specialty, physician and diagnosis are never visible to HR
The company sees only anonymised, aggregated health trends, and charts appear only once a minimum group threshold is met
7. Business Impact and ESG Health Reporting
Increase
Employee wellness and disease prevention
Perceived benefits and loyalty
CSR performance in employee and dependant care
Attendance and focus at work
Reduce
Turnover, especially among working carers supporting parents or children
Leave taken for personal and family medical appointments
Employee healthcare costs
Medical risk on overseas business travel
Consolidate
Occupational health services and clinic staffing and equipment
Group insurance, travel insurance and health screening
Measurable ESG / CSR performance assessment, with raw data export for health and medical services
8. How Employees Access the Service
Employees can use the service through your corporate website, corporate LINE official account, WeChat official account, or the dedicated mobile app.
Talk to Us About Implementation
We support you from planning and rollout through to measuring results.
We tailor the service mix and entitlement levels to your headcount, industry and existing benefits, and help consolidate the occupational health, group insurance and health screening resources you already have.
Once live, you receive usage reports and ESG health performance data, so the return on your investment is visible.
Get in touch through Partnership Inquiry to arrange an implementation assessment.